Know Your Customer (KYC) And Security Procedure Addendum

(An integral part of the Service Agreement)

Company name: WE1TOWN PAZARLAMA VE BİLİŞİM TEKNOLOJİLERİ LİMİTED ŞİRKETİ (referred to in this text as “WE1TOWN”). Proxy and related services offered under the WeProxy brand are covered by this addendum.

This addendum is prepared to fulfill obligations arising from Law No. 5651 on the Regulation of Publications on the Internet and Combating Crimes Committed Through Such Publications, related secondary legislation, and other national security and anti-money-laundering rules. WE1TOWN reserves the right to apply Know Your Customer (KYC) procedures where necessary to ensure that its Hosting, Server, and Proxy services are used in a lawful, secure, and transparent environment.

WE1TOWN has the right to request KYC verification from the Customer at any time it deems necessary, including but not limited to the following situations:

• The nature, intended use, or volume of the ordered service appears suspicious.
• Doubts arise regarding the accuracy of billing or contact information provided by the Customer.
• Requests or notices from legal or administrative authorities (such as BTK or prosecutors).
• Confirmation of payment-method security or suspicion of fraud.
• Other situations required by applicable law.

Within the KYC procedure, depending on whether the Customer is a natural or legal person, WE1TOWN may request some or all of the following documents:

For natural persons:

• Copy/image of an identity document (Turkish ID card, driving licence, or passport) and a selfie.
• Proof of address from the last 3 (three) months or a utility bill in the Customer’s name (water, electricity, natural gas, phone, etc.).

For legal entities:

• Current Trade Registry Gazette and signature circular.
• Tax plate and activity certificate.
• Copy/image of the identity document of the person authorized to represent and bind the legal entity.

• The Customer must provide the KYC documents and/or information requested by WE1TOWN completely and accurately within at most 7 (seven) calendar days after the request reaches the Customer.
• Documents must be submitted through secure methods designated by WE1TOWN (for example, via the panel or encrypted email).
• After reviewing the documents, WE1TOWN reserves the right to request additional confirmation or further documents.

If the Customer fails to complete the KYC procedure requested by WE1TOWN within the period stated in Article 4, or if the information/documents provided are found to be forged, inaccurate, or incomplete, WE1TOWN:

• Service suspension: may immediately suspend or disable the relevant service (Hosting, Server, Proxy, etc.), temporarily or permanently, without prior notice.
• Termination: may unilaterally terminate the service agreement with immediate effect.
• No refund: service fees already paid by the Customer will not be refunded due to termination arising from this situation. The paid amount will be treated as partial compensation for WE1TOWN’s damages and administrative-sanction risks resulting from the breach of this article.

WE1TOWN will process and store all personal data obtained under the KYC procedure in accordance with Law No. 6698 on the Protection of Personal Data (KVKK) and related legislation, fully observing confidentiality principles, and may share such data with competent authorities solely to fulfill legal obligations. Retention periods are limited to those required by applicable law.

By using WE1TOWN / WeProxy services, the Customer is deemed to have accepted all terms of this KYC and Security Procedure Addendum in advance, unconditionally and without reservation.